Spotlight is the name for our monthly agreement designed to provide remote and onsite end-user support, device monitoring, and preventative maintenance. The dynamic nature of IT means software and hardware must be maintained and updated to ensure the stable, secure, reliable performance of your company's technology. Today, most organizations are so reliant on their technology that any downtime is catastrophic; frustrating employees and customers, and negatively impacting the bottom line. If you can't afford to be down, then Spotlight is the answer.